Job Description

Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.The OpportunityWe are seeking a P&C Product Management Analyst Consultant to support P&C Personal Lines products for our members for the Go-To-Market (GTM) sub-region team comprising the states of Arkansas and Louisiana. This role monitors, analyzes, and interprets data for property & casualty product line. Interprets complex data analysis to identify opportunities and challenges in assigned state(s). Develops recommendations to support product strategy with a deliberate focus on profitability, competitiveness, and sales performance for assigned state(s).This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week.What you'll do:Analyzes complex internal and external data such as segment level performance, local market trends, cost benefit analysis, and weekly and monthly performance vs plan/forecast.Develops recommendations related to multi-year strategic goals, policy/membership growth, product enhancements, and non-rate actions.Formulates responses to routine and complex member inquiries elevated by Member Contact teams.Interacts with, and at times directs, key stakeholders across the business to collect and analyze information that drives the business goals including but not limited to Underwriting, Marketing, Legal, IT.Develops complex product dashboards and reporting in excel, Tableau, or other analytical tools to support the identification of key performance metrics such as results monitoring, competitive, position, and local market strategy execution.Develops and delivers performance presentation briefing materials for business reviews with extended state team, leadership, and other stakeholders.Understands and maintains expert knowledge of current state laws and regulatory environments for assigned states.Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.What you have:Bachelor's degree in Business, Marketing, Supply Chain, or Statistics; OR 4 years of relevant education and/or experience.4 years of relevant product or program management experience analyzing data and developing recommendations, or an advanced degree in Business, with 2 years of product or program management experience.2 years of P&C experience.Advanced skills using data querying tools and dashboards including excel, Tableau, or other analysis tools.Knowledge of product related regulations, and risk and compliance requirements.What sets you apart:P&C Business Acumen, (product management, pricing, underwriting, product intelligence etc.).Proven complex data analytical experience and the ability to demonstrate an aptitude for pulling data as well as analyze trends to make recommendations to leadership.Proficient knowledge of Excel, Snowflake, SQL, Tableau, or similar applications.Strong written and verbal communication skills.Consistent demonstration of leadership behaviors.US military experience through military service or a military spouse/domestic partner.Compensation range: The salary range for this position is: $85,040 - $162,550.USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.SummaryLocation: San Antonio Home Office I; Phoenix Campus (Main); Tampa Campus; CVA,VA-Crossways I & II; Colorado Springs Campus; Tampa Crosstown; Plano LegacyType: Full time

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